Policies
Performing Arts Center Building Entrance Policy
We hope you enjoy your visit to the Sandy Springs Performing Arts Center. Please observe the policies below and if you have any questions, please do not hesitate to contact us.
Prohibited Items
- Weapons, to include firearms and knives
- Illegal drugs
- Outside food and beverage of any kind
- Bottles, cans and/or coolers of any kind
- Audio or recording equipment of any kind
- Laser pointers, aerosol cans and noise makers
- Backpacks or any bag over 12" x 6" x 12"
- Helium balloons
Smoking Area
The Sandy Springs Performing Arts Center at City Springs is a smoke-free campus.
Lost and Found
All found items are turned into the Security Office.
Call 770-206-2063 Monday through Friday from 8:00 a.m. to 5:00 p.m.
Camera Policy
Restrictions on the use of still cameras vary by event. The event promoter or artist dictates whether still cameras are allowed. Please call in advance to get additional camera-policy information prior to a specific show at 770-206-2063. Video and recording equipment of any kind are strictly prohibited.
Refunds and Exchanges
The Sandy Springs Performing Arts Center Box Office permits refunds and exchanges up to 48 hours before the event start time.
There are no refunds or exchanges for events that have passed.
Privacy Policy
This Privacy Policy governs the manner in which Sandy Springs Performing Arts Center collects, uses, maintains and discloses information collected from users (each, a "User") of the citysprings.com website and the sandyspringspac.com website ("Sites"). This privacy policy applies to the Sites and all products and services offered by Sandy Springs Performing Arts Center.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
Users may, however, visit our Sites anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Sites may not function properly.
How we use collected information
Sandy Springs Performing Arts Center collects and uses Users' personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails
The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email, or User may contact us via our Sites.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites.
Sensitive and private data exchange between the Sites and their Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Sites are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Changes to this privacy policy
Sandy Springs Performing Arts Center has the discretion to update this privacy policy at any time. When we do, we will revise the "updated date" at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using these Sites, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Sandy Springs Performing Arts Center
sandyspringspac.com
1 Galambos Way, Sandy Springs, GA 30328
Disclaimer
Under no circumstances shall the Sandy Springs Performing Arts Center, its officials, governing bodies, trustees, directors, employees, successors, agents, distributors and affiliates be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other website supported or maintained by the Performing Arts Center, or from your reliance on or use of information, services or merchandise provided on or through the websites or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this website, or with any of the practices of the Sandy Springs Performing Arts Center in the operation of this website, your sole and exclusive remedy is to discontinue using the website.
Terms of Use
By using this website and/or providing us with personal information, you agree to indemnify and hold harmless the Sandy Springs Performing Arts Center, its officials, governing bodies, trustees, directors, employees, successors, agents, distributors and affiliates from any and all claims, damages, losses, fees and causes of action arising from its use by you or any information or content provided by you.
The information provided on this website is for general use by its audience and all programs and artists are subject to change without notice. Information contained on this website is presented “as is” and may contain inaccuracies and omissions. Any and all information presented on this website is done so without warranty, either expressed or implied, and any reliance on the information contained herein is made at your own risk.
Copyright/Ownership
This website is owned, operated and maintained by the Sandy Springs Performing Arts Center. Unless otherwise specified, all information and content of this website, including text, logos, graphics, and images are the sole property of the Sandy Springs Performing Arts Center and may not be reproduced or used without the permission of the Sandy Springs Performing Arts Center.
Website Terms and Conditions
Updated June 26, 2024